Privacy Policy
© 2016 GiftQubes · in effect since 2016
1. Data we collect
Account data: name, email, phone number, country, password (hashed), Google/Apple sign-in identifiers. Verification data: government ID documents, only when required by our AML/KYC Policy. Transaction data: orders, cards submitted for sale, wallet ledger, withdrawal details (crypto addresses, bank details), blockchain transaction IDs. Technical data: IP address, device and browser information, cookies, activity logs. Communications: support messages and dispute records.
2. Why we use it
To provide the service (deliver codes, process sales and withdrawals), prevent fraud and abuse, comply with legal obligations (AML/KYC, tax, sanctions screening), secure accounts, and respond to support requests.
3. Sharing
We share data only with payment and blockchain infrastructure providers, SMS and email providers, identity verification providers, banking and payout partners, professional advisers, and authorities where legally required. We never sell personal data.
4. Retention
Account and transaction records are retained while your account is active and thereafter as required by anti-money-laundering and tax laws (typically 5–8 years). Fraud-related records may be retained longer to protect the Platform and its users.
5. Security
TLS encryption in transit; gift card codes encrypted at rest with AES-256; hashed passwords; access controls and audit logging on all sensitive data.
6. Your rights
Depending on your location: access, correction, deletion (subject to legal retention), portability, and objection. Requests: support@giftqubes.com.
7. Cookies
We use essential cookies for sessions and security. Analytics, if enabled, is anonymized.
8. International transfers & children
Data may be processed in countries other than yours with appropriate safeguards. The Platform is not for anyone under 18; accounts of minors are deleted when identified.